SPECIFICATIONS
USER INTERFACE FEATURES
•
Gesture-based, multitouch-capable touchscreen
•
5-inch color LCD (720 x 1280 pixel)
•
9:16 aspect ratio
•
Screensaver
•
On-screen virtual keyboard
•
Voicemail support
•
Adjustable base height
•
One USB type-A port (2.0 compliant) for media and storage applications
•
One USB Type-C port (2.0 compliant) for media and storage applications
•
Integrated Bluetooth 4.2
•
Unicode UTF-8 character support
•
Adjustable font size selection (regular, medium, large)
•
Normal and dark mode
•
Multilingual user interface1 including Chinese, Danish, Dutch, English
(Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish,
Portuguese, Russian, Slovenian, Spanish, and Swedish
AUDIO FEATURES
•
Poly HD Voice technology delivers lifelike voice quality for each audio path:
handset, hands-free speakerphone, and optional headset
•
Poly Acoustic Clarity technology
provides full duplex conversations,
acoustic echo cancellation, and
background noise suppression
•
TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
•
Frequency response—100 Hz–20 kHz for handset, optional headset, and handsfree
speakerphone modes
•
Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), G.722.1 iLBC
•
Individual volume settings with visual feedback for each audio path
•
Voice activity detection
•
Comfort noise generation
•
DTMF tone generation (RFC 2833 and in-band)
•
Low delay audio packet transmission
•
Adaptive jitter buffers
•
Packet loss concealment
•
OPUS support
HEADSET AND HANDSET COMPATIBILITY
•
Dedicated RJ-9 headset port
•
Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
•
Compliant with ADA Section 508 Subpart
B 1194.23 (all)
•
Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
•
Compatible with commercially available TTY adapter equipment
•
USB headset support
•
Bluetooth headset support
NETWORK AND PROVISIONING
•
SIP protocol support
•
SDP
•
IETF SIP (RFC 3261 and companion RFCs)
•
Two-port gigabit Ethernet switch
•
10/100/1000Base-TX across LAN and PC ports
•
Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment
•
Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
•
Manual or dynamic host configuration protocol (DHCP) network setup
•
Time and date synchronization using SNTP
•
FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments
•
Provisioning and call server redundancy supported1
•
QoS Support—IEEE 802.1p/Q tagging
•
(VLAN), Layer 3 TOS, and DHCP
•
VLAN—CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery - Network address
translation support for static configuration and “keep-alive”
•
SIP signaling
•
RTCP and RTP support
•
Event logging
•
Syslog
•
Hardware diagnostics
•
Status and statistics reporting
•
IPv4 and IPv6
•
TCP
•
UDP
•
DNS-SRV
SECURITY
•
802.1X authentication and EAPOL media encryption via SRTP
•
Transport layer security (TLS)
•
Encrypted configuration files
•
Digest authentication
•
Password login
•
Support for URL syntax with password for boot server address
•
HTTPS secure provisioning
•
Support for signed software executables
DATA SHEET
Order headset separately
POWER
•
Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 0) 13 W (Max)
•
External universal AC/DC adapter (optional) 48 VDC @ 0.52 A (25 W)
•
ENERGY STAR® rated
REGULATORY APPROVALS2
•
Argentina ENACOM
•
Australia RCM
•
Brazil ANATEL
•
Canada ICES and NRTLC
•
China CCC and SRRC
•
EEA CE Mark
•
Eurasian Customs Union EAC
•
India WPC
•
Indonesia SDPPI
•
Israel MOC
•
Japan MIC and VCCI
•
Malaysia SIRIM
•
Mexico IFETEL and NYCE
•
NZ Telepermit
•
Saudi Arabia CITC
•
Singapore IMDA
•
South Africa ICASA
•
South Korea KC
•
Taiwan NCC
•
UAE TRA
•
USA FCC and NRTL
RADIO
•
USA–FCC Part 15.247
•
Canada–RSS 247 Issue2
•
EU–ETSI EN 300 328
•
Japan–Article 2.1 Item 19-2
•
Australia–AS/NZ4268
SAFETY
•
UL 62368-1
•
CAN/CSA C22.2 No. 62368-1-14
•
EN 62368-1
•
IEC 60950-1 and IEC 62368-1
•
AS/NZS 62368-1
EMC
•
FCC Part 15 Class B
•
ICES-003 Class B
•
EN 55032 Class B
•
EN 55024
•
EN 301 489-1 and EN 301 489-17
•
CISPR32 Class B
•
VCCI Class B
OPERATING CONDITIONS
•
Temperature: 0 to 40 °C (+32 to 104 °F)
•
Relative humidity: 5% to 95%, noncondensing
STORAGE TEMPERATURE
•
-40 to +70 °C (-40 to +160 °F)
POLY CCX 500 BUSINESS MEDIA PHONE SHIPS WITH
•
Console
•
Handset with handset cord
(handset model only)
•
Network (LAN) cable—CAT-5E
•
Desk stand
•
Setup sheet
SIZE
•
With handset: 17.8 cm x 21.6 cm x 5.2 cm WxHxD (7.0 in x 8.5 in x 2.0 in WxHxD)
•
Without handset: 10.5 cm x 21.6 cm x 5.2 cm WxHxD (4.1 in x 8.5 in x 2.0 in
WxHxD
PART NUMBERS
•
2200-49710-025 CCX 500 Business Media Phone without handset. Open SIP. PoE.
Ships without power supply.
•
2200-49720-025 CCX 500 Business Media Phone. Open SIP. PoE. Ships without power
supply
•
2200-49720-019 CCX 500 Business Media Phone. Microsoft Teams/SFB. PoE. Ships
without power supply.
•
2200-49710-019 CCX 500 Business Media Phone without handset. Microsoft Teams/SFB.
PoE. Ships without power supply.
•
2200-49713-001 CCX 500 wall mount Kit
WEIGHT
•
CCX 500 with handset carton weight:
1.28 kg (2.82 lbs)
•
CCX 500 without handset carton weight: 0.73 kg (1.61 lbs)
MASTER CARTON QUANTITY
•
Ten (10)
WARRANTY
•
One (1) year
SPECIFICATIONS
USER INTERFACE FEATURES
•
Gesture-based, multitouch-capable touchscreen
•
5-inch color LCD (720 x 1280 pixel)
•
9:16 aspect ratio
•
Screensaver
•
On-screen virtual keyboard
•
Voicemail support
•
Adjustable base height
•
One USB type-A port (2.0 compliant) for media and storage applications
•
One USB Type-C port (2.0 compliant) for media and storage applications
•
Integrated Bluetooth 4.2
•
Unicode UTF-8 character support
•
Adjustable font size selection (regular, medium, large)
•
Normal and dark mode
•
Multilingual user interface1 including Chinese, Danish, Dutch, English
(Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish,
Portuguese, Russian, Slovenian, Spanish, and Swedish
AUDIO FEATURES
•
Poly HD Voice technology delivers lifelike voice quality for each audio path:
handset, hands-free speakerphone, and optional headset
•
Poly Acoustic Clarity technology
provides full duplex conversations,
acoustic echo cancellation, and
background noise suppression
•
TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
•
Frequency response—100 Hz–20 kHz for handset, optional headset, and handsfree
speakerphone modes
•
Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), G.722.1 iLBC
•
Individual volume settings with visual feedback for each audio path
•
Voice activity detection
•
Comfort noise generation
•
DTMF tone generation (RFC 2833 and in-band)
•
Low delay audio packet transmission
•
Adaptive jitter buffers
•
Packet loss concealment
•
OPUS support
HEADSET AND HANDSET COMPATIBILITY
•
Dedicated RJ-9 headset port
•
Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
•
Compliant with ADA Section 508 Subpart
B 1194.23 (all)
•
Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
•
Compatible with commercially available TTY adapter equipment
•
USB headset support
•
Bluetooth headset support
NETWORK AND PROVISIONING
•
SIP protocol support
•
SDP
•
IETF SIP (RFC 3261 and companion RFCs)
•
Two-port gigabit Ethernet switch
•
10/100/1000Base-TX across LAN and PC ports
•
Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment
•
Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
•
Manual or dynamic host configuration protocol (DHCP) network setup
•
Time and date synchronization using SNTP
•
FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments
•
Provisioning and call server redundancy supported1
•
QoS Support—IEEE 802.1p/Q tagging
•
(VLAN), Layer 3 TOS, and DHCP
•
VLAN—CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery - Network address
translation support for static configuration and “keep-alive”
•
SIP signaling
•
RTCP and RTP support
•
Event logging
•
Syslog
•
Hardware diagnostics
•
Status and statistics reporting
•
IPv4 and IPv6
•
TCP
•
UDP
•
DNS-SRV
SECURITY
•
802.1X authentication and EAPOL media encryption via SRTP
•
Transport layer security (TLS)
•
Encrypted configuration files
•
Digest authentication
•
Password login
•
Support for URL syntax with password for boot server address
•
HTTPS secure provisioning
•
Support for signed software executables
DATA SHEET
Order headset separately
POWER
•
Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 0) 13 W (Max)
•
External universal AC/DC adapter (optional) 48 VDC @ 0.52 A (25 W)
•
ENERGY STAR® rated
REGULATORY APPROVALS2
•
Argentina ENACOM
•
Australia RCM
•
Brazil ANATEL
•
Canada ICES and NRTLC
•
China CCC and SRRC
•
EEA CE Mark
•
Eurasian Customs Union EAC
•
India WPC
•
Indonesia SDPPI
•
Israel MOC
•
Japan MIC and VCCI
•
Malaysia SIRIM
•
Mexico IFETEL and NYCE
•
NZ Telepermit
•
Saudi Arabia CITC
•
Singapore IMDA
•
South Africa ICASA
•
South Korea KC
•
Taiwan NCC
•
UAE TRA
•
USA FCC and NRTL
RADIO
•
USA–FCC Part 15.247
•
Canada–RSS 247 Issue2
•
EU–ETSI EN 300 328
•
Japan–Article 2.1 Item 19-2
•
Australia–AS/NZ4268
SAFETY
•
UL 62368-1
•
CAN/CSA C22.2 No. 62368-1-14
•
EN 62368-1
•
IEC 60950-1 and IEC 62368-1
•
AS/NZS 62368-1
EMC
•
FCC Part 15 Class B
•
ICES-003 Class B
•
EN 55032 Class B
•
EN 55024
•
EN 301 489-1 and EN 301 489-17
•
CISPR32 Class B
•
VCCI Class B
OPERATING CONDITIONS
•
Temperature: 0 to 40 °C (+32 to 104 °F)
•
Relative humidity: 5% to 95%, noncondensing
STORAGE TEMPERATURE
•
-40 to +70 °C (-40 to +160 °F)
POLY CCX 500 BUSINESS MEDIA PHONE SHIPS WITH
•
Console
•
Handset with handset cord
(handset model only)
•
Network (LAN) cable—CAT-5E
•
Desk stand
•
Setup sheet
SIZE
•
With handset: 17.8 cm x 21.6 cm x 5.2 cm WxHxD (7.0 in x 8.5 in x 2.0 in WxHxD)
•
Without handset: 10.5 cm x 21.6 cm x 5.2 cm WxHxD (4.1 in x 8.5 in x 2.0 in
WxHxD
PART NUMBERS
•
2200-49710-025 CCX 500 Business Media Phone without handset. Open SIP. PoE.
Ships without power supply.
•
2200-49720-025 CCX 500 Business Media Phone. Open SIP. PoE. Ships without power
supply
•
2200-49720-019 CCX 500 Business Media Phone. Microsoft Teams/SFB. PoE. Ships
without power supply.
•
2200-49710-019 CCX 500 Business Media Phone without handset. Microsoft Teams/SFB.
PoE. Ships without power supply.
•
2200-49713-001 CCX 500 wall mount Kit
WEIGHT
•
CCX 500 with handset carton weight:
1.28 kg (2.82 lbs)
•
CCX 500 without handset carton weight: 0.73 kg (1.61 lbs)
MASTER CARTON QUANTITY
•
Ten (10)
WARRANTY
•
One (1) year
